User Terms of Service

Last updated: February 19, 2025

SIMPLEDOCS TERMS OF SERVICE

Last Updated: February 19, 2025

Welcome to SimpleDocs, Inc. (“SimpleDocs,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our services, including our website, mobile or web applications, digital products, and artificial intelligence features (collectively, the “Services”), including SimpleAI, our AI-powered functionality.

By accessing or using the Services, you agree to these Terms. If you do not agree, you may not use the Services.

1. DEFINITIONS

For the purposes of these Terms:

  • “Customer” refers to the entity that has entered into a paid subscription agreement with SimpleDocs, under which you are an authorized user.
  • “Customer Data” refers to data, documents, and other content submitted, uploaded, or transmitted by Customer or its authorized users through the Services.
  • “SimpleAI” refers to SimpleDocs’ artificial intelligence-powered features that process input data and generate AI-generated content or responses.
  • “AI Output” means any content, text, suggestions, or responses generated by SimpleAI in response to user input.
  • “LLM” means a large language model, a type of AI algorithm that uses deep learning techniques and large datasets to generate, analyze, and predict content.
  • “Third-Party LLM” refers to any third-party LLM used by SimpleDocs to process Customer Data and generate AI Output in the SimpleAI platform for the Customer and its Users.

2. ACCEPTANCE OF TERMS

By using the Services, you:

  1. Confirm you are at least 18 years old and legally able to agree to these Terms.
  2. Accept that AI-generated content from SimpleAI is not always accurate, complete, or reliable.
  3. Agree to use the Services in compliance with all applicable laws and regulations.
  4. Consent to the collection and processing of your data in accordance with our Privacy Policy.

3. ACCOUNT REGISTRATION & SECURITY

  • You may be required to register an account to use certain features of the Services.
  • You must maintain the confidentiality of your login credentials.
  • You are responsible for all activity that occurs under your account.
  • If you suspect unauthorized access, notify us immediately at support@simpledocs.com.

4. SIMPLEAI & AI-GENERATED CONTENT

4.1. AI-Generated Content Disclaimer

  • SimpleAI generates content based on user input but does not guarantee accuracy, reliability, or suitability for any specific use.
  • AI Output should not be considered legal, financial, medical, or professional advice.
  • You must independently verify AI-generated content before relying on it.

4.2. Use of AI & User Responsibilities

By using SimpleAI, you agree that:

  • You will not use AI Output for illegal, misleading, harmful, or unethical purposes.
  • You will not solely rely on AI Output for critical decisions (e.g., contracts, regulatory filings, or financial transactions).
  • You understand that AI may generate biased, inaccurate, or inappropriate content, and you use it at your own risk.

4.3. Data Processing & Use of Third-Party LLMs

  • Customer Data (including input prompts and document data) may be transmitted to Third-Party LLMs for processing and AI Output generation.
  • Data Security: All transmitted and retrieved Customer Data is encrypted in transit using industry-standard encryption protocols.
  • Third-Party LLM Data Protection: SimpleDocs has agreements with Third-Party LLMs to ensure compliance with privacy and security laws.
  • No AI Training on Customer Data: SimpleDocs does not allow Third-Party LLMs to train on Customer Data and opts out of any available options for such training.

5. DATA OWNERSHIP & PRIVACY

5.1. Customer Data Ownership

  • You (or your organization) retain all rights to the Customer Data you submit.
  • AI Output generated for you is owned by you, subject to these Terms.

5.2. SimpleDocs’ Limited License to Customer Data

By using the Services, you grant SimpleDocs a limited, non-exclusive license to process, store, and transmit Customer Data solely to provide the Services.

5.3. Privacy & Security

  • SimpleDocs maintains reasonable administrative, technical, and physical safeguards to protect your data.
  • For more information, please refer to our Privacy Policy at [privacy link].

6. ACCEPTABLE USE POLICY

You may not use the Services to:

  1. Generate or share illegal, misleading, or harmful content.
  2. Reverse-engineer, copy, or modify SimpleAI’s technology.
  3. Use AI Output to mislead others or commit fraud.
  4. Input personal, confidential, or sensitive information that should not be processed by AI.

7. SUBSCRIPTION FEES & PAYMENT TERMS

  • Subscription fees are non-refundable unless required by law.
  • SimpleDocs may adjust pricing for renewals with 30 days’ notice.
  • Failure to pay fees may result in suspension or termination of Services.

8. LIABILITY LIMITATIONS

8.1. No Warranties

  • The Services (including SimpleAI) are provided “as is” and “as available”, with no express or implied warranties.
  • We do not guarantee that AI-generated content will be correct, useful, or free of bias.

8.2. Limitation of Liability

To the maximum extent permitted by law:

  • SimpleDocs is not responsible for any errors in AI Output.
  • Our liability is limited to the amount paid by Customer in the past 12 months.
  • We are not liable for indirect, incidental, special, or consequential damages.

9. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless SimpleDocs against any claims arising from:

  • Your misuse of AI Output or reliance on incorrect AI-generated content.
  • Violations of laws or third-party rights resulting from your use of SimpleAI.

10. DISPUTE RESOLUTION & ARBITRATION

  • Binding Arbitration: Any disputes will be resolved through arbitration rather than in court.
  • Class Action Waiver: You may only bring claims on an individual basis, not as part of a class action.
  • Governing Law: These Terms are governed by Delaware law.

11. CHANGES TO THESE TERMS

  • We may update these Terms from time to time.
  • If changes are material, we will notify you at least 30 days before they take effect.
  • Continued use of the Services after changes means you accept the new Terms.

12. CONTACT INFORMATION

For questions about these Terms, contact us at:
support@simpledocs.com

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