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Accessibility at SimpleDocs

Last reviewed: 11 November 2026

SimpleDocs builds contract tools that everyone on your team can use. We are working to make the SimpleDocs web application and the SimpleDocs for Word add-in meet WCAG 2.2 Level AA.

Our commitment

  • We test with keyboards, screen readers (NVDA, JAWS and Narrator), zoom, text spacing, forced colours and automated scanners.
  • We publish what we find, including what does not work yet.
  • We fix serious barriers first. Our targets are 6 weeks for critical issues, 8 weeks for medium issues and 12 weeks for low issues.
  • We re-test after each fix and update our report after each major release.

Standards

  • Web Content Accessibility Guidelines (WCAG) 2.2, Level A and AA
  • Revised Section 508 (United States)
  • EN 301 549 v3.2.1 (European Union)

Accessibility Conformance Report (VPAT)

Our VPAT 2.5 INT report states how the product meets each WCAG, Section 508 and EN 301 549 requirement, and the build we tested.

The report is available on request. Email [email protected].

Known limitations

We know about these gaps today. Each has a fix planned.

  1. Some buttons, toggles and menus have no accessible name or state for screen readers.
  2. Some status messages, such as saved and AI replies, are not announced by screen readers.
  3. Some text and control colours are below the contrast minimum.
  4. Some actions work only by mouse, such as drag-and-drop reordering.
  5. Some dialogs do not close with the Escape key, or do not move focus.
  6. The tutorial videos have automatic captions only. We are adding reviewed captions.

Platforms

We test on Windows 11 with Microsoft Edge, Google Chrome and Microsoft Word for Windows. We have not yet tested macOS, iOS or Android.

Feedback and help

If you find a barrier, or need information in another format, tell us.

  • Email: [email protected]
  • Include the page or screen, what you tried, and the assistive technology you use.
  • We reply within 2 business days.
  • We will offer a workaround while a fix is in progress.

Formal complaints

If our reply does not solve your problem, write to the same address and ask for escalation. We will have a senior team member review it.

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